Release Management

CHEN HU

Release Management

Release Management is one of the Lucy main features. It allows users to move their projects and processes across and within application environments without involving the Lucy team.

Role and Responsibilities

Research and Data Analytics - Conduct individual interview and group interview with users from various background and extract valid information from collected data
Develop and Iterate Design Ideas - Collaborate with engineers and data architectures to create long-term solutions and short-term solutions to balance business requirements and tech limitations
Presentations - Transfer user feedback and potential solutions into presentation documents to communicate with both internal team members and external stakeholders

Design Process

Before jumping into the design solutions

Ask the Right Questions

When I started working on this feature, I have designed and delivered 10+ features for Lucy. However, release management is the area I haven't been deeply involved with. Thus, before I started on ideation for the potential solutions, I have talked with multiple release engineers and users to gain a comprehensive understanding of how existing release management works as well as identify problems.

As it shows in above diagram, the existing workflow for release management is heavily relied on developer tools and involves multiple peoples from different teams. Since the goal of Lucy is to simplify the rule authoring process and make it approachable for business managers, I have highlighted the challenges I have found via research.

Presenting this diagram to different stakeholders also helped me to test and validate my findings and assumption.

Given the limited time and capacity

Initial Diagram and Mockups Help Define the Scope

When it comes to data applications, balancing between the effort from backend and business goals has always been challenging. One method I have found useful is presenting the potential solutions with quick diagrams and mockups. This helps tech leads discover potential limitations at early stages, which also helps business stakeholders understand what can be achieved and what cannot.

Release Management V1

Release Management V2

Release Management V1

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As shows in the above diagrams, scope has also been refined along with the progress of design. During review and demo, we realized that some functions like simulation cannot be taken considering the timeline and team capacity.

Meanwhile, quick mockups were also created to demonstrate the initial idea.

Iteration

Developing the design

Along with the development of the wireframe, more details have been discussed. While updating the wireframe, I was also working on refining the initial user flow.

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Presenting the design

Clickable prototypes

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Lucy Main Page

Lucy is an integrated data application platform for the American Express ecosystem, providing developers with data and application abstractions to simplify product development effort while satisfying complex enterprise requirements.

Data Application

Release Management

Release Management is one of the Lucy main features. It allows users to move their projects and processes across and within application environments without involving the Lucy team.

Role and Responsibilities

Research and Data Analytics - Conduct individual interview and group interview with users from various background and extract valid information from collected data

Develop and Iterate Design Ideas - Collaborate with engineers and data architectures to create long-term solutions and short-term solutions to balance business requirements and tech limitations

Presentations - Transfer user feedback and potential solutions into presentation documents to communicate with both internal team members and external stakeholders

Design Process

Before jumping into the design solutions

Ask the Right Questions

Presenting this diagram to different stakeholders also helped me to test and validate my findings and assumption.

Given the limited time and capacity

Initial Diagram and Mockups Help Define the Scope

As shows in the above diagrams, scope has also been refined along with the progress of design. During review and demo, we realized that some functions like simulation cannot be taken considering the timeline and team capacity.

Meanwhile, quick mockups were also created to demonstrate the initial idea.

Iteration

Developing the design

Along with the development of the wireframe, more details have been discussed. While updating the wireframe, I was also working on refining the initial user flow.

Presenting the design

Clickable prototypes

Release Management

Release Management is one of the Lucy main features. It allows users to move their projects and processes across and within application environments without involving the Lucy team.

Role and Responsibilities

​​

Research and Data Analytics - Conduct individual interview and group interview with users from various background and extract valid information from collected data

Develop and Iterate Design Ideas - Collaborate with engineers and data architectures to create long-term solutions and short-term solutions to balance business requirements and tech limitations

Presentations - Transfer user feedback and potential solutions into presentation documents to communicate with both internal team members and external stakeholders

Design Process

Before jumping into the design solutions

Ask the Right Questions

Presenting this diagram to different stakeholders also helped me to test and validate my findings and assumption.

Given the limited time and capacity

Initial Diagram and Mockups Help Define the Scope

As shows in the above diagrams, scope has also been refined along with the progress of design. During review and demo, we realized that some functions like simulation cannot be taken considering the timeline and team capacity.

Meanwhile, quick mockups were also created to demonstrate the initial idea.

Iteration

Developing the design

Along with the development of the wireframe, more details have been discussed. While updating the wireframe, I was also working on refining the initial user flow.

Presenting the design

Clickable prototypes