Lucy is an integrated data application platform for the American Express ecosystem, providing developers with data and application abstractions to simplify product development effort while satisfying complex enterprise requirements.
Data Application
CHEN
Product design lead with 10 years of experience in designing for AI commerce, authentication, and enterprise data platforms.
What excited me the most about design is turning ambiguous, high-stakes systems into scalable product experiences, frameworks, and team practices.
RECENT UI/UX WORK
Research
Pricing, packaging, and positioning marketing research
Lead Researcher|Marketing Strategy|2021
A pricing and market research initiative presented to C-level executives that influenced Keap’s pricing and positioning strategy and saved the company a six-figure engagement with an external research vendor.
OTHER
Institute for the Science of Teaching & Learning - ASU
Web Designer|2016 - 2017
ISTL is a learning and research institute that belongs to Arizona State University. I have worked with developers, researchers, and instructors to provide design solutions that meet their needs.
GCU Mobile App
Mobile App Redesign | Redesign | 2016
Partner with lead designer to redesign GCU Mobile App. It is an application that helps improve the campus experiences for both students and visitors.
Thanks for reading!
I am a lifelong learner, creator, and collaborator with a passion for exploring diverse fields.
Most recently, I’ve been diving into neuroscience, which has provided me with fresh perspectives on design.
Ultimately, my core mission as a designer is to craft meaningful product experiences that solve real problems and delight users.